"Trust is such an important element in a child's life. We believe a child learns to trust only when consistent, warm care is given to them."
- Kayleigh, Owner
Adventure Glen Childcare
General Details
Normal Hours 8am - 6pm Our normal hours of working are from 8 a.m. to 6 p.m. There are also various charges for things such as unsociable hours (prior to 8 a.m. and after 6.00pm), late fees, drop off and collection, late pick ups and overtime. Our fee structure is explained below. Payment should be paid monthly or weekly in advance. We take up to 5 weeks annual leave per year. We do not charge if we are off sick but full fees still apply if your child is off sick. Both parties are requested to provide 4 weeks notice of holiday dates if possible. If you wish to withdraw your child from our care, one months notice is required in writing. If parents withdraw their child mid month, fees will be due for that period in addition to the one months notice. Retainer Form/ Fees It is advisable as soon as you are sure you want to choose Adventure Glen that you return a retainer form and the retainer fee. If we are required to hold open a space for your child for some time before they are due to commence using our service then we will charge a retainer fee. This fee is non refundable and will not be used to offset any normal fee once you commence using our service. This retainer fee will be half of what your normal weekly fee will be once service has commenced. Times must be flexible +/- 15 minutes due to the nature of childcare. Car seats will be provided. Please leave enough time for collection in the morning and arrange collection prior to latest time required. Please ask to see the Pick up and drop off policy for full details. The fees on this website are subject to change at any time. Any interested parties should contact AGC for up to date fees. All policies applicable to Adventure Glen will form part of the childcare contract and will be provided at the Meet and Greet appointment. Revisions will be made annually to the handbook (usually in July) or when is necessary. Each family will be given an e-mail with the full new copy of the handbook at this time. Contracts are normally reviewed on a 6 monthly basis. We reserve the right to make alterations within each 12 month period. |
Policies
We aim to provide a good quality service, which takes account of the National Care Standards; Early education and childcare up to the age of 16 and work within the law relating to childminding. As registered childminders there are certain records, policies and procedures that we have to keep at all times. (Scottish Statutory Instruments (SSI), 2011 No.210). We will discuss our policies with you during initial visits and if you decide to use our service, we will provide you with a full copy for your information. Adventure Glen is committed to the principle of equality for service users and their parents/ carers regardless of race, ethnic, or national origin, religion or belief, sex, marital status, sexual orientation, gender re-assignment, age or disability. We will apply policies that are fair, equitable, and consistent. We will not condone any discriminatory act or attitude in the conduct of our business with our Service Users or anyone with whom we deal. We hope that your child will settle in quickly into Adventure Glen, and that they have a long and happy relationship with all of us. You will require a password to access these documents. This will be provided to you after a Meet and Greet session.
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PICK UP AND DROP OFF IS FREE FROM YOUR HOME.